Self-service terminals are mainly used to alleviate the problem of large flow of business hall and improve the speed of business processing. They are mainly applied to banking, telecommunications, electric power, medical care, aviation, retail and other industries.
The self-service terminal is based on the system design concept of "24-hour self-service", which can alleviate the problem of large flow of people in the traditional business hall, make up for the shortage of the original business hours, avoid the trouble of customers handling business in the business hall, and make customers feel relaxed, convenient and considerate service. Business hallself-service terminal is the extension and supplement of business hall service. In the financial industry, users can conduct account inquiry, self-help transfer, statement printing, supplement, self-help loss reporting business; In the communication industry, users can enter the phone number through the terminal, self-service mobile phone stop (return), phone bill query printing, payment, invoice printing, caller ID, GPRS and other basic services open and stop management; You can also buy mobile phone cards, password recharge vouchers. Through value-added development, other value-added services such as commodity purchase can also be realized through supporting equipment. The equipment has the advantages of saving personnel expenses, reducing operating costs, 24 hours continuous work, error-free operation, etc., can be placed in telecom business hall, toll collection points, stations, docks, airports, large shopping malls and other public places.